Shipping Policy

At Luminexa Biotech, we understand the importance of timely and reliable fulfillment. Every order is handled with care and processed promptly to ensure a dependable delivery experience.

Order Processing

All orders are processed and shipped within 24 hours of purchase, excluding weekends and major holidays. Orders placed after standard business hours are processed on the following business day.

Shipping Options

We offer multiple shipping methods to accommodate your needs. Available options may include free ground shipping on qualifying orders, standard ground shipping, priority shipping, express shipping, and next-day delivery.

Shipping methods and applicable rates are calculated and displayed at checkout based on your location and selected service level.

Delivery Timeframes

Estimated delivery times vary depending on the shipping method selected and the destination address. While we strive for prompt delivery, transit times are determined by the carrier and are not guaranteed unless explicitly stated at checkout.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information so you can monitor your shipment’s progress.

Shipping Accuracy

Please ensure all shipping information is accurate at the time of purchase. Luminexa Biotech is not responsible for delays, misdeliveries, or failed shipments resulting from incorrect or incomplete address details.

Order Changes & Cancellations

Once an order has been processed or shipped, it cannot be modified or canceled. If you require assistance, please contact us as soon as possible after placing your order.

Lost, Delayed, or Damaged Shipments

If your order is delayed, lost, or arrives damaged, please contact us promptly so we can assist with review and coordination with the shipping carrier.

Contact: info@luminexabiotech.com

International Shipping

International shipping availability may vary depending on destination and applicable regulations. Any restrictions or limitations will be communicated during checkout.

Disclaimer

All Luminexa Biotech products are intended for research and educational purposes only and are not approved for human or veterinary use.