Terms & Policies
Overview
Luminexa Biotech (“Luminexa,” “we,” “us,” or “our”) operates https://luminexabiotech.com (the “Site”) to provide access to research-grade materials, documentation, and related services (collectively, the “Services”). By accessing or using the Site or Services, you agree to be bound by these Terms of Service.
Intended Use of Products
All products offered by Luminexa Biotech are intended solely for research and educational purposes. Products have not been evaluated by the FDA or any regulatory authority and are not approved for human or veterinary use, diagnosis, treatment, or consumption.
Nothing on this Site constitutes medical advice or clinical guidance. By purchasing from our website, you acknowledge and agree to these limitations.
Eligibility & Account Responsibility
By using this Site or placing an order, you confirm that you are legally authorized to do so and that your activities comply with applicable laws and regulations.
You agree to provide accurate and current account and billing information and are responsible for maintaining the confidentiality of your account credentials.
Research-Only Restrictions
You expressly agree not to use any product for human or animal administration, diagnostic, therapeutic, or clinical purposes, or to repackage or relabel products for consumer or medical use.
You may not make claims regarding disease treatment, prevention, outcomes, dosing, or benefits. Luminexa Biotech does not provide clinical guidance or dosing information.
Orders & Payments
All orders are subject to review, availability, and acceptance. Luminexa Biotech reserves the right to refuse or cancel orders at its discretion, including for regulatory, compliance, or operational reasons.
Pricing, availability, and product specifications are subject to change without notice. You agree to provide accurate billing information and authorize us to charge your selected payment method.
Shipping Policy
Orders are processed and shipped according to our Shipping Policy. Delivery timelines may vary depending on location and carrier performance.
Title and risk of loss transfer to you upon transfer of the order to the carrier. You are responsible for proper receipt, storage, and research-only use of products.
Refund & Returns Policy
Due to product integrity and chain-of-custody requirements, all sales are final once shipped except as outlined in our Refund & Returns Policy.
Any damaged, missing, or incorrect items must be reported promptly upon receipt by contacting info@luminexabiotech.com with supporting documentation.
Technical Information & Site Content
Certificates of Analysis and technical documentation are provided solely to support laboratory research workflows and quality assurance processes.
Site content must not be interpreted as medical advice or claims regarding safety or efficacy in humans or animals.
User Content
Users may not submit content involving human use, dosing, disease claims, testimonials, before-and-after imagery, or performance outcomes.
Luminexa Biotech reserves the right to remove content and suspend accounts at its discretion.
Intellectual Property
All website content, including text, graphics, logos, documents, and software, is the intellectual property of Luminexa Biotech and may not be reproduced, distributed, or used without prior written permission.
Third-Party Tools & Links
The Site may provide access to third-party tools or external websites. These are provided “as is” and Luminexa Biotech assumes no responsibility for third-party content or practices.
Compliance & Regulatory Obligations
You are responsible for complying with all applicable local, state, federal, and international regulations, including those governing research materials and export controls.
Disclaimer
All products and Services are provided “AS IS” and “AS AVAILABLE” for research use only, without warranties of any kind.
Luminexa Biotech does not guarantee uninterrupted or error-free operation of the Site.
Limitation of Liability
Luminexa Biotech shall not be liable for any indirect, incidental, special, or consequential damages. Total liability shall not exceed the amount paid for the applicable order.
Indemnification
You agree to indemnify and hold harmless Luminexa Biotech from any claims arising from misuse of products, violation of these terms, or improper Site use.
Force Majeure
Luminexa Biotech shall not be liable for delays or failures caused by events beyond reasonable control, including natural disasters, supply disruptions, government actions, or carrier delays.
Policy Updates
Luminexa Biotech reserves the right to update these Terms at any time. Changes become effective immediately upon posting. Continued use of the Site constitutes acceptance.
Governing Law
These Terms are governed by the laws of the State of Delaware. Any disputes shall be resolved exclusively in Delaware courts.
Checkout Acknowledgment
At checkout, you must acknowledge that all Luminexa Biotech products are for research and educational use only and not approved for human or animal use.
Contact Us
For questions regarding these Terms or policies, please contact:
info@luminexabiotech.com